Privacy Policy of Nexus System

At Nexus System, protecting your privacy is paramount. This Privacy Policy aims to clearly explain how we collect, use, communicate, disclose, and protect your personal information.

What Information Do We Collect and Receive?

Information Provided by the User

We collect and receive personal information that you provide directly, including:

Forms, Surveys, and Market Research Responses: Identifiable personal information such as name, surname, phone number, email address, company, and address.

Service Usage Information: Data on service usage by clients, company details, reports, and payment information.

Buyer Information: Personal information, purchase data, and transactional data for products and services sold.

Information Collected Automatically

We automatically collect certain data when you visit our site or use our features:

Browser and Device Data: Device information, cookies, and site usage logs.

Third-Party Information

We collect information from partners and third-party tools:

Analytics Information: Tools like Google Analytics 4 and Google Tag Manager.

Third-Party Applications: Association directories like ManyChat, Google, and HighLevel.

Payment Processors: Quickbooks, PayPal, Stripe, and Payoneer.

Advertising and Marketing Partners: Platforms like Google, YouTube, and Facebook.

HighLevel Data: CRM and sales and marketing solution.

Log Files: Visitor logs, including IP addresses, browser type, ISP, timestamp, referring/exit pages, and click counts.

How Does Nexus System Use Your Information?

We use the collected information for the following legitimate business purposes:

Creating and maintaining your account.

Providing and improving our services.

Facilitating sales and payments.

Maintaining the security of our services.

Sending service communications.

Conducting marketing and promotions.

Providing customer support.

Verifying your identity.

Complying with legal requirements.

Understanding and enhancing your experience on our site.

Providing personalized advertising on third-party websites or applications.

Sending email campaigns.

How Does Nexus System Share Your Information?

We may share your information with third parties in the following cases:

Service Providers and Business Partners: To provide and improve our services.

Organizations and Third-Party Networks: For advertising and marketing purposes.

Web Analytics and Hosting Providers: Analytics tools and email marketing providers.

Legal Compliance: To comply with legal requirements.

Affiliated Partners: Such as HighLevel or future partners.

How Does Nexus System Transfer Your Information?

Nexus System is a global agency based in the United States. By using our services, you consent to your information being transferred and processed in the United States and other countries. We rely on:

Adequacy Decisions: Decisions by the European Commission.

Standard Contractual Clauses: For transfers outside the EEA.

Performance of Contract: To fulfill our contract with you.

How Does Nexus System Protect Your Information?

The security of your data is crucial to us. We implement technical and administrative measures to protect your personal data from unauthorized access, destruction, loss, alteration, or disclosure. We use strong passwords and two-factor authentication, and we protect our forms with Google reCAPTCHA.

Children's Information

We do not knowingly collect personal information from children under 13. If you discover that your child has provided us with personal information, contact us immediately to have it removed.

How Long Does Nexus System Store Your Information?

We retain your information only as long as necessary for the purposes outlined in this policy:

While your account is active.

As required to fulfill legal obligations.

As needed to resolve disputes and enforce agreements.

Know Your Rights and Options

You have rights regarding your personal information, including:

Right of access.

Right of rectification.

Right of erasure.

Right of restriction of processing.

Right to data portability.

Right to object.

Right to lodge a complaint with a supervisory authority.

Right to withdraw consent.

Know Your Responsibilities

You are responsible for:

Using customer data in accordance with the law.

Deleting personal information when it is no longer needed.

Transferring customer personal data when applicable.

Informing customers about how their data will be used.

Obtaining explicit consent from customers.

Providing customers with access to their personal data.

Know the Changes to the Privacy Policy

We may update this policy periodically. Changes will be effective when we post the revised policy on our website. We encourage you to review this policy regularly.

Additional Disclosures for U.S. Residents

We comply with U.S. privacy laws, including CalOPPA, CCPA, and COPPA. California residents have additional rights under the CCPA, including:

Right to know what information is collected.

Right to delete their information.

Right to opt-out of the sale of their information.

Right to non-discrimination for exercising their privacy rights.

How to Contact Us

For any inquiries related to this policy, you can contact us at [email protected]

LAST UPDATED JUNE 30TH, 2024